Privacy Policy
Zaara Mobile Dental Services (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
Information We Collect
We collect personal details such as your name, phone number, email address, physical address, and any medical information relevant for providing dental treatment. When you interact with our website, we may also collect basic technical data including your IP address, browser type, and pages visited. This helps us understand how visitors use our website and allows us to improve our services.
How We Use Your Information
Your information is used to arrange appointments, deliver dental treatment, contact you regarding your booking, send follow-up communication, and manage WINZ or ACC-related claims where applicable. We may also use the information to respond to enquiries submitted through our website and to enhance the overall customer experience. We do not sell, rent, or share your personal data with outside parties for marketing purposes.
Data Security and Storage
We store your information securely using encrypted devices, restricted access systems, and professional dental practice management tools. Every reasonable step is taken to prevent the loss, misuse, or unauthorised access of your personal information. Only authorised personnel have access to your records.
Sharing Your Information
Your personal information may be shared only when necessary and appropriate for your care. This includes sharing information with WINZ or ACC for claims, with dental laboratories for treatment-related items such as dentures, or with medical providers when clinically required and with your consent. In some cases, information may be shared when required by New Zealand law or legal proceedings.
Cookies and Website Tracking
Our website may use cookies or analytics tools to understand visitor behaviour, improve performance, and enhance user experience. You can choose to disable cookies in your browser settings if you prefer not to have this data collected.
Your Rights Under New Zealand Law
Under the New Zealand Privacy Act 2020, you have the right to request access to the personal information we hold about you and to request corrections if any details are inaccurate or incomplete. You may also ask us to update or remove certain information, and you have the right to withdraw consent where applicable.
Links to External Websites
Our website may contain links to external websites for your convenience. These websites are not controlled by us, and we are not responsible for their content, privacy practices, or data handling policies. We recommend reviewing the privacy policies of any external sites you visit.
Changes to This Privacy Policy
We may revise or update this Privacy Policy from time to time to reflect changes in our practices or New Zealand privacy laws. Any modifications will be published on this page, and the updated date will be shown at the top of the policy.
Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or your personal information, you may contact us at info@zaara.co.nz. We will respond as promptly as possible and assist with any privacy-related enquiries.